“Having asked you to perform another small miracle and transform our small(ish) side area into a picturesque outdoor venue to host our inaugural client awards ceremony you’ve come up trumps once more. The whole event proved to be a great success and I must tell you we received several comments on how beautiful the venue was especially the large tubs of flowers. I couldn’t let on that the whole garden was created just two weeks before!”

“I am writing to say thank you for the considerable effort that your team put into sprucing up our garden prior to my daughter’s wedding. Everything was absolutely immaculate. Quite literally there was not a single blade of grass out of place. But as you know, despite your grand endeavours, the weather was not quite so kind to us. Luckily though, there was sufficient break (and mercifully a little sunshine) to get some delightful pictures taken in the rose garden; photographs our family will always treasure. So whilst I hope that our youngest daughter’s wedding is still a few years away yet, I would like to serve notice that in addition to the garden, we would like you to take complete control of the weather the next time round!”

“We are pleased with the end result of your labours. The effect has been to transform the visual frontal aspect of the property thus achieving the desired effect. The quality of the workmanship is to a high standard and I was particularly pleased with your efforts to minimise any disruption to us. I would be very happy to act as a reference should that be required. It is regrettable that in this day and age you cannot always trust those that you let enter your property. I would, therefore, particularly like to record a note of thanks for the courtesy that, you and your colleagues showed towards us.”